Privacy Policy

    RescueMeds respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share consumer information, including information obtained through our website, text messaging services, and other communication channels.

    1. Information We Collect

    RescueMeds may collect the following types of information from consumers:

    • Personal Information: such as your name, date of birth, phone number, address, email address, and health-related information necessary to provide pharmacy services.

    • Communication Information: such as text messages, phone calls, and email correspondence between you and RescueMeds.

    • Technical Information: including browser type, device identifiers, IP address, and site usage data, collected automatically when you interact with our website or digital services.

    We collect this information directly from you, your healthcare provider, your attorney, your insurer, or other authorized parties involved in your care.

    2. How We Use Your Information

    RescueMeds uses your information to:

    • Provide pharmacy services, including filling prescriptions and coordinating care.

    • Communicate with you regarding your prescriptions, deliveries, billing, or related services.

    • Verify your identity and maintain accurate records.

    • Improve our services, operations, and customer support.

    • Comply with legal, regulatory, and healthcare-related obligations.

    3. How We Share Information

    RescueMeds limits the sharing of consumer information to what is necessary for business and healthcare operations. We may share information with:

    • Licensed healthcare providers, insurers, attorneys, and authorized third parties involved in your care.

    • Service providers who assist in fulfilling prescriptions, maintaining data systems, or delivering medications — all of whom are required to protect your information.

    • Governmental or regulatory bodies when required by law.

    We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.

    4. Text Messaging and Consent

    • No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

    • All categories of information above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

    • By opting in to receive text messages from RescueMeds, you consent to receive transactional and service-related communications. Message and data rates may apply. You may opt out at any time by replying STOP.

    5. Your Consent

    By providing your information to RescueMeds — whether through our website, phone, text message, or other means — you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

     

    Terms & Conditions

    Text messages will only be sent for notification purposes such as Enrollment, Prescription Shipments, Prescription Refills, etc. Message frequency varies per user. Message and data rates may apply. Text HELP for help. Text STOP to unsubscribe. Carriers are not liable for delayed or undelivered messages.

    Consent Statement

    By checking the box at the end of our Enrollment form, you consent to receive Customer Care text messages from RescueMeds. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Message frequency varies per user. Text HELP for help, call us at 844-943-7637 or email us at [email protected]. Reply STOP to unsubscribe from SMS.